Steps 2 Wellbeing || Support > Poole, Purbeck & East Dorset > Local and National Services

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Support

Details of emergency or crisis services can be found below

NHS Helpline: 111

Poole Crisis Team: 01202 652000

FOR CONCERNS RELATING TO THE SAFETY OR WELFARE OF AN ADULT IN VULNERABLE CIRCUMSTANCES

Poole
Email: sshelpdesk@bpccouncil.gov.uk
Tel: 01202 633902

Emergency Duty Service (out of hours)
Email: ASC.EmergecyDutyService@bcpcouncil.gov.uk
Tel: 01202 657279

Dorset
adultaccess@dorsetcouncil.gov.uk
01305 221016 / 01305 221016
Out of hours - 01202 657279

FOR CONCERNS RELATING TO THE WELFARE OF A CHILD:

Poole
BCP Council Multi Agency Safehuarding Hub (MASH)
Tel: 01202 735046
Email: MASH@bcpcouncil.gov.uk

Children's Social Care Out of Hours Service
Tel: 01202738256
Email: ChildrensOOHS@bpc.gov.uk

For a range of issues that are worrying you relating to parents and their families you can contact FAMILY LIVES (formally parentline) on 0808 800 2222.

FOR CONCERNS RELATING TO DOMESTIC VIOLENCE

National domestic violence 24 hour helpline - 0808 2000 247

Local Services

Poole Women’s Refuge - 01202 748488
Poole Domestic Violence Outreach Project - 01202 710777
Butterfly Foundation - 01202 463016
Citizen Advice Bureau - 03444 111444
Rape Crisis - 01202 308855
Relate (Bournemouth & Poole) - 01202 311231

National Services

Forced Marriages Unit - 0207 008151
Women’s Aid/Refuge 24hr Helpline - 0808 2000247
Support for Lesbian, Gay, Bisexual & Transgender (LGBT) Victims - Broken Rainbow - 0300 999 5428 or 08452 60 44 60
Mon 14.00-20.00; Wed 10.00-13.00; Thurs 14.00-20.00
Support for Male Victims - Respect - 0808 801 0327
Help for the Perpetrator - Respect - 0845 1228609

FOR MATERNITY SUPPORT:

https://maternitymattersdorset.nhs.uk/support/emotional/

National Helplines


Samaritans 116 123
NHS Helpline 111
Childline 0800 1111
Debt helpline 0808 808 4000
Victim Support 0845 38 99 528

More information & support

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