Details of emergency or crisis services can be found below
NHS Helpline: 111
Poole Crisis Team: 01202 652000
FOR CONCERNS RELATING TO THE SAFETY OR WELFARE OF AN ADULT IN VULNERABLE CIRCUMSTANCES
Tel: 01202 633902
Emergency Duty Service (out of hours)
Tel: 0300 1239895
01305 221016 / 01305 221016
Out of hours - 01202 657279
FOR CONCERNS RELATING TO THE WELFARE OF A CHILD:
BCP Council Multi Agency Safehuarding Hub (MASH)
Tel: 01202 735046
Children's Social Care Out of Hours Service
For a range of issues that are worrying you relating to parents and their families you can contact FAMILY LIVES (formally parentline) on 0808 800 2222.
FOR CONCERNS RELATING TO DOMESTIC VIOLENCE
National domestic violence 24 hour helpline - 0808 2000 247
Poole Women’s Refuge - 01202 748488
Poole Domestic Violence Outreach Project - 01202 710777
Butterfly Foundation - 01202 463016
Citizen Advice Bureau - 03444 111444
Rape Crisis - 01202 308855
Relate (Bournemouth & Poole) - 01202 311231
Forced Marriages Unit - 0207 008151
Women’s Aid/Refuge 24hr Helpline - 0808 2000247
Support for Lesbian, Gay, Bisexual & Transgender (LGBT) Victims - Broken Rainbow - 0300 999 5428 or 08452 60 44 60
Mon 14.00-20.00; Wed 10.00-13.00; Thurs 14.00-20.00
Support for Male Victims - Respect - 0808 801 0327
Help for the Perpetrator - Respect - 0845 1228609
FOR MATERNITY SUPPORT:
Samaritans 116 123
NHS Helpline 111
Childline 0800 1111
Debt helpline 0808 808 4000
Victim Support 0845 38 99 528
If you are feeling very distressed, despairing or suicidal and need immediate help please contact your GP and request an emergency appointment, contact the Samaritans on 116 123, or go to your nearest Accident and Emergency Department.
If your GP surgery is not open, you can contact the NHS Out of Hours Medical Service on 111. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. If you feel at harm to yourself or from other – go straight to your nearest Accident and Emergency.
If you are concerned that someone else is very distressed and might be considering suicide please encourage them to contact their GP and make an emergency appointment. Alternatively you might wish to encourage them to speak to the Samaritans on 116 123.
If you are concerned that someone is about to act on thoughts of hurting themselves you might wish help them attend the nearest Accident and Emergency Department. Alternatively, you may choose to contact the Police on 999.
Similarly, if you become concerned that someone is at risk of hurting somebody else
If you feel you need to talk to someone in confidence, the Samaritans are available 24 hours a day, 7 days a week on:
Tel: 116 123
(TEXT MESSAGE ONLY number available on 07725 909090)
There are also local Samaritans branches across Hampshire and Dorset.