Our team of Psychological Wellbeing Practitioners (PWPs) provide most of the assessments in the service, and provide a range of different support options including face-to-face and telephone guided self-help, groups, and computerised Cognitive Behavioural Therapy (cCBT) programmes.
They have a variety of different backgrounds, and attend a University training course to ensure that they are well qualified to help assess and treat individuals with common mental health problems.
The key role of the PWP is to support you to better understand the difficulties you are experiencing and to develop the skills and resources to manage or overcome them.
How will your PWP help?
• Assess your problem and how it affects your daily life
• Provide you with up-to-date and useful information that will help you to understand your problem better (e.g. handouts, booklets or links to websites)
• Introduce you to self-help activities to help you to overcome your difficulties
• Point you to other agencies and services that may be able to help
• Encourage you to work on tasks in between sessions and try out new skills
•Teach you tools and techniques to help you improve your sense of wellbeing, and reduce the chance of any problems in the future
• Review your progress on a regular basis to ensure you are on-track to meet your goals (e.g. through discussion and questionnaires)
• Support you to make the best use of any medication that your GP has prescribed by giving you up-to-date information, for example about side-effects.
If you are feeling very distressed, despairing or suicidal and need immediate help please contact your GP and request an emergency appointment, contact the Samaritans on 116 123, or go to your nearest Accident and Emergency Department.
If your GP surgery is not open, you can contact the NHS Out of Hours Medical Service on 111. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. If you feel at harm to yourself or from other – go straight to your nearest Accident and Emergency.
If you are concerned that someone else is very distressed and might be considering suicide please encourage them to contact their GP and make an emergency appointment. Alternatively you might wish to encourage them to speak to the Samaritans on 116 123.
If you are concerned that someone is about to act on thoughts of hurting themselves you might wish help them attend the nearest Accident and Emergency Department. Alternatively, you may choose to contact the Police on 999.
Similarly, if you become concerned that someone is at risk of hurting somebody else
If you feel you need to talk to someone in confidence, the Samaritans are available 24 hours a day, 7 days a week on:
Tel: 116 123
(TEXT MESSAGE ONLY number available on 07725 909090)
There are also local Samaritans branches across Hampshire and Dorset.